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Cookie law

Privacy and Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don't have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • Analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them 

If you'd like to learn how to remove cookies set on your device, visit the About cookies site 

Our use of cookies

This is a list of cookies that may be stored on your device when visiting sites within the houndsforheroes.com domain.

'First-party' cookies

Server Technology

Hounds for Heroes use Adobe ColdFusion, Java and .Net Server technologies to underpin the houndsforheroes.com website, these technologies set cookies to keep track of session state.

Cookies

Name: CFID
Typical content: randomly generated number
Expires: when you close your browser

Name: CFTOKEN
Typical content: randomly generated number
Expires: when you close your browser

Name: JSESSIONID
Typical content: randomly generated number
Expires: when you close your browser

Name: USERID

Typical content: blank
Expires: when you close your browser

Name: USERHASH

Typical content: blank
Expires: when you close your browser

Name: MOBILEFORMAT

Typical content: true/false
Expires: when you close your browser

Name: ORIGINALURL

Typical content: UUID
Expires: when you close your browser

Cookies for improving service

Google Analytics http://www.google.com/analytics/
sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

Cookies as Hounds for Heroes.com
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser
Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g.. directly or via a link, organic search or paid search)
Expires: 6 months
For further details on the cookies set by Google Analytics, please refer to the Google Code website
http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html#cookiesSet

Disclaimer: The above list represents the known cookies that are used within thehoundsforheroes.com domain, however the domain is a large enterprise site that allows multiple organisations of the RAF to publish their own content into the domain, they may use a technique or technology that adds a cookie to your device. This cookie may not be listed here. If you find such a cookie please report it to waynepalmer@houndsforheroes.com and we will add it to the list.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by your websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it.You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.